We have 2 payment methods for Indonesian orders: E-wallet / BCA, BNI, BRI Virtual Account. Transactions will be finalized once we receive payment confirmation.

Once your payment is confirmed, your order will be processed the NEXT DAY / in 24 hours. (Note that this process involves checking the payment, preparing and delivering the goods to the shipping company. After that, the shipping company needs a certain amount of time to deliver it to you.)

Kindly email contact@kravewell.com or contact us via WhatsApp so we can check it for you.

If you wish to receive your order earlier, please contact us regarding your order via WhatsApp at +62898 193 6080 for alternative delivery options. 

Kindly email us at contact@kravewell.com or Whatsapp us at +62898 193 6080. Note that Kravewell is not responsible for loss of merchandise once it is processed by your chosen shipping delivery service if the following reason(s) are: inaccurate or incomplete address. It is your responsibility to ensure that details are correctly inputted. 

We currently use JNE only.

We ship orders on Monday – Friday. No shipments will be made on Saturday, Sunday and public holidays. Please make sure that you are around to receive your package.